How do I populate Unknown Emails to a new Contact?
- Click
'Dashboard'
from the left navigation menu. - Click
'Merged View'
from the extended navigation menu above the left menu. - The Email tab in the bottom left panel will be selected by default. Here it shows all your emails in your email list.
- If it is not selected by default, click the Email tab in the bottom left panel.
- Toggle to the list of unknown emails by clicking the
'Known'
button. - Select an unknown email and click the
'Populate'
button. - Here in the New Contact form, you will notice that the first name, last name and email address has already been filled. Click
'OK'
to confirm adding the new contact. - Click the
'Email'
tab of the newly created contact to see that the emails have been populated. - Note that all emails from the email we used to populate with have been linked to the new contact.
- Click the
'Unknown'
button to toggle back to the known emails view. - Note that the emails are no longer in your unknown email list because the email has now been associated with a contact.
- Your unknown email has now been linked to the newly created contact.