How does it work? A secondary InfoFlo Talk server located at a different data center which will automatically take over during a service outage at the primary data center. This mirrored configuration is fully transparent to the user as each extension
Creating a System Recording System recordings are used to record and upload messages that can then be played back to callers at any step in the call routing workflow. Named recordings can linked to workflow components such as IVR (digital receptionist),
SMS - Introduction In addition to voice and fax InfoFlo Talk can also provide SMS connectivity. Instead of using private cell phones which expose the end user's private phone number, InfoFlo Talk allows SMS send receive via a business telephone number.
Have your final script ready Having a final script on hand, before recording, will save alot of time and frustration especially when working with an outside voice talent. Record your own greeting See System Recordings kb article for more info. Also, keep in